Free shipping on order over $57

Privacy Policy

Modoeshop (hereinafter referred to as "we", "us", or "our") respects and protects your personal privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information, as well as the rights you have regarding your data. Please read this policy carefully before using our website. If you have any questions, please contact us at customer@modoeshop.com.

1. What Information We Collect

We may collect your personal information in the following circumstances:

1.1 Information you provide voluntarily

  • When creating an account: name, email address, password, shipping address, phone number, etc.

  • When placing an order: billing address, payment information (processed by third-party payment gateways; we store only necessary details).

  • When contacting customer service or subscribing to newsletters: any content you provide (e.g., inquiry details, order number, attachments).

1.2 Information collected automatically
When you visit our website, we may automatically collect the following through cookies and similar technologies:

  • IP address, browser type, device information, operating system;

  • Browsing behavior (e.g., pages visited, time spent, clickstream, referral source);

  • Shopping cart contents and preference settings.

1.3 Information from third parties
If you interact with our website through social media platforms (e.g., Facebook, Instagram) or third-party payment services, we may receive publicly available information (such as profile picture or username) from those platforms, but only to the extent you have authorized.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Processing your orders, including fulfillment, shipping, after‑sales, and refunds;

  • Providing customer support and responding to your inquiries and complaints;

  • Improving website experience, product recommendations, and page design;

  • Sending order‑related notifications (e.g., order confirmations, shipping updates, reminders);

  • Sending marketing and promotional emails (only with your consent; you may unsubscribe at any time);

  • Preventing fraud and ensuring transaction security;

  • Complying with legal obligations or responding to lawful requests.

3. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, including:

  • Remembering your login status and shopping cart contents;

  • Analyzing website traffic and usage patterns;

  • Displaying relevant products or advertisements based on your interests.

You can manage or disable cookies through your browser settings, but this may affect certain website functionalities. For more detailed information on our cookie usage, please contact us.

4. How We Share Your Information

We share your personal information with third parties only when necessary for the following purposes:

  • Shipping carriers: to deliver your orders (name, address, phone number);

  • Payment processors: to handle your payments (we share only necessary details; payment information is processed directly by the payment platform);

  • IT service and technical support: to maintain website operations and data security;

  • Legal compliance: when required by law or in response to legitimate requests from government/law enforcement authorities.

We do not sell, rent, or illegally transfer your personal information to any unrelated third parties.

5. Data Security

We implement reasonable technical and organizational measures (such as SSL encryption, access controls, regular security audits) to protect your personal information from unauthorized access, disclosure, alteration, or loss. However, please note that no transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable laws and regulations. After the retention period expires, we will securely delete or anonymize your information.

7. Your Rights

Under applicable data protection laws (e.g., GDPR or CCPA), you have the following rights:

  • Right to access: to know what personal information we hold about you;

  • Right to rectification: to correct inaccurate or incomplete information;

  • Right to erasure ("right to be forgotten"): to request deletion of your information under certain conditions;

  • Right to restriction: to restrict our processing of your information in certain circumstances;

  • Right to data portability: to obtain a copy of your personal information in a structured, commonly used format;

  • Right to object: to object to processing based on our legitimate interests, or to object to receiving marketing communications;

  • Right to withdraw consent: where we rely on your consent, you may withdraw it at any time.

To exercise any of these rights, please email us at customer@modoeshop.com. We will respond within 30 days (or as permitted by law).

8. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us immediately, and we will delete it.

9. Third‑Party Links

Our website may contain links to other websites that have their own privacy policies. We are not responsible for the content or privacy practices of those third‑party sites. We encourage you to review their policies before providing any personal information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. For material changes (e.g., changes in processing purposes), we will notify you through more prominent means (such as email or website pop‑up). Please check this page periodically.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:

Email: customer@modoeshop.com
We will respond within 24 hours on business days.

This Privacy Policy was last updated on: July 6, 2026