Shipping Policy
Delivery Information
At Modoeshop, we understand that receiving your fitness equipment is an important part of your shopping experience.
We aim to provide clear shipping options and transparent costs so you can make informed decisions before completing your purchase.
Please review the following information regarding shipping fees, order eligibility, and delivery arrangements.
Shipping Rates
Shipping charges are based on your order subtotal and selected delivery method.
| Shipping Method | Order Subtotal | Shipping Fee |
|---|---|---|
| Standard Shipping | $0.00–$56.99 | $7.98 |
| Free Shipping | $57.00–$99.99 | FREE |
| VIP Fast Shipping | $0.00–$80.00 | $12.98 |
Important: We are temporarily unable to ship orders with a subtotal exceeding $100.00.
For orders totaling exactly $100.00, please contact our customer support team to confirm shipping eligibility before placing your order.
Standard Shipping
Standard Shipping is available for eligible orders with a subtotal between $0.00 and $56.99.
A flat shipping fee of $7.98 applies to these orders.
This option offers a straightforward delivery method for customers purchasing smaller fitness accessories or individual workout products.
Free Shipping
We offer FREE Shipping on eligible orders with a subtotal between $57.00 and $99.99.
No standard shipping charge will be applied to qualifying orders within this range.
Free Shipping eligibility is determined by the order subtotal, subject to available delivery destinations and checkout confirmation.
VIP Fast Shipping
For customers who prefer a priority delivery option, VIP Fast Shipping is available on eligible orders with a subtotal between $0.00 and $80.00.
VIP Fast Shipping Fee: $12.98
VIP Fast Shipping provides an expedited shipping option where available. Actual delivery time may vary depending on the destination, carrier service, and local delivery conditions.
VIP Fast Shipping may not be available for every product or delivery address.
Order Value Limitations
At present, Modoeshop is unable to arrange delivery for orders with a subtotal exceeding $100.00.
If your shopping cart exceeds this amount, please adjust your order or contact our customer support team for further assistance.
We apologize for any inconvenience caused by this temporary shipping limitation.
Order Processing & Delivery Times
Orders are prepared for shipment after payment and order details have been confirmed.
Processing and delivery times may vary depending on product availability, shipping destination, carrier operations, and other logistical factors.
Any estimated delivery dates provided during checkout or in shipping notifications are estimates rather than guaranteed arrival dates.
Delivery may occasionally be affected by customs procedures, public holidays, severe weather, or circumstances beyond our reasonable control.
Shipping Addresses
Please make sure that your shipping information is accurate and complete when placing your order.
We recommend checking your street address, apartment or unit number, postal code, and contact information carefully.
If you notice an error after completing your purchase, contact us as soon as possible at customer@modoeshop.com.
Address changes cannot be guaranteed once an order has entered the shipping process.
Shipping Restrictions
Shipping availability may depend on the product, destination, and logistics requirements.
Certain fitness equipment may be subject to additional transportation restrictions due to its dimensions, weight, or packaging requirements.
Available shipping services and applicable charges will be confirmed during checkout.
Damaged or Missing Deliveries
If your package arrives visibly damaged, contains an incorrect item, or appears to be missing a product, please contact our support team promptly.
When possible, include your order number, an explanation of the issue, and photographs of the package or product.
We will review the information and help determine the appropriate next steps.
Questions About Shipping?
If you need assistance understanding our shipping options or checking the delivery eligibility of an order, we're here to help.
Email: customer@modoeshop.com
Website: https://www.modoeshop.com/